Unfortunately, once you have placed your order and either the payment has been processed, you have received a confirmation we are unable to change or cancel orders. If you receive an item that you do not wish to keep, you may return the item. Please see our RETURNS options for more information.

Unfortunately, we do not offer HYPEFISH gift cards and gift vouchers for our web shop.

As a UK-based company we offer delivery services in the UK, however as an EU customer we still value your interest and have therefor added some products on AMAZON. This way you can place orders and have deliveries made to the EU. PLEASE NOTE: International shipping rates apply.

Our stock fluctuates on a daily basis. Therefore, we recommend if the product you are currently searching for is not online, we advise you to either check our website regularly or sign up for our newsletter to be the first to know about all new products online.

For large orders, team wear, becoming a retailer and other Wholesale requests, please send an email to hypefish0@gmail.com and a team member will get back to you as soon as possible.

Unfortunately, we are only able to take orders online.

You can pay for your order with the following: Visa MasterCard Maestro PayPal

We offer standard shipping, express shipping and also deliver to pickup locations.

Make sure to check your spam inbox. Sometimes spelling mistake in your email address could be the reason that you did not receive a confirmation email. Please contact us if you want to be sure that your order was successfully placed and is being processed.

Once you have successfully placed an order on our website, it will be processed immediately. If you place your order in the morning, most likely it will be shipped out on the same day. You will receive a shipping confirmation by email. Please note that, if you place your order on a Friday afternoon, the package will be shipped out the following Monday only since both our warehouse and UPS do not operate during weekends.

Our Customer Service Team is able to provide you with details on your past orders However, we recommend that you sign up for an account so that you are able to place orders more quickly in the future.

You will get an automated message once your order has been shipped out. Usually the order will be delivered between 3-5 working days

We are unable to deliver to overseas islands and military bases. In case you entered an address from a region we do not service, your order will be rejected within 1-2 working days and the refund created.

You will be able to track your order through our website. If you are not able to find the tracking number of your parcel, please contact our Customer Service Team and we will be happy to check upon the status of your delivery.

In the unlikely event you are unable to find your package although it has officially been delivered, please contact our Customer Service Team and we will start an investigation immediately for you. If after eight working days the investigation has turned out unsuccessful, we will be able to either send you a replacement package or give you a full refund.

There can be several reasons. An item has probably been short shipped, for which you will receive a refund accordingly or we sent one or several items of your order in a second or third package. You may contact us for clarification.

If you are not 100% satisfied with an item, you can return it for free within 30 days of having received your order. After 30 days, you will no longer be able to return your order. Make sure to include the return packing slip.